General Description

The Floret Shop Manager supports the company operations by ensuring all warehouse, shipping, and customer service activities are planned, managed, and executed with accuracy and care.

This position has supervisory responsibilities and reports to the General Manager.

Compensation: salaried $60,000+ / year, based on relevant experience

Expected hire date: July 2019

Essential Duties & Responsibilities:

  • Manage team’s schedule and time sheets
  • Serve as an expert in the daily functions of ordering, receiving, storing, inventory control, and shipping with accuracy
  • Purchase and replenish product/inventory based on ordering thresh-holds and sell through rate
  • Communicate with internal and external personnel daily regarding pending shipments and purchase orders, product receipts, scheduled shipments, and delayed replenishment of items
  • Track and analyze statistics to ensure the shop team is operating efficiently and with consistency
  • Schedule all freight shipments with attention to time, spacing, and labor restraints
  • Report any damages or missing product immediately to shipping company and vendor
  • Lead, develop, and train the shop team, with an overall focus efficiency, accuracy, and care
  • Take weekly inventory on all processing supplies (labels, mailers, etc.)
  • Ensure proper training and utilization of Shopify and ShipStation
  • Analyze processes/procedures and make improvements to save time and resources upon arrival
  • Plan and execute the annual seed packeting procedures
  • Provide solid fulfillment plans for the Fall online launch and the Spring online launch
  • Promote and maintain a clean working environment
  • Other duties as assigned

Qualifications and Skills:

  • Minimum 3 - 5 years of supply chain and customer service experience
  • Great attention to detail and strong commitment to follow through of standard operating procedures for warehousing, shipping, logistics, etc.
  • Self-driven; proactive problem solver that can bring trusted solutions to increase and/or maintain expected productivity
  • Highly organized and excellent time management skills
  • Driven to be accurate and communicates information/data in a quick, fact-oriented manner
  • Ability to thrive in a fast-paced environment with frequently changing priorities and tight deadlines
  • Team oriented with proven ability to organize, direct, and motivate others to reach daily, weekly, and monthly goals (KPIs)
  • Computer savvy with excellent knowledge of Microsoft Office, especially Excel
  • Capable of working a consistent schedule with the ability to work overtime during peak times
  • Must be able to work in a warehouse/farm environment in Mount Vernon, Washington
  • Healthy and energetic with stamina for long days in a physical job environment
  • Open minded, inclusive and respectful of all walks of life
  • Must be able to lift up to 50 pounds
  • Must have a current driver’s license and clean driving record


EOE Statement:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.


How to Apply

Please read the following instructions carefully

Applications will be accepted via the Culture Index Survey website. To apply, complete the short survey and attach your resume and cover letter within the same document. Accepted file types: DOC, DOCX, PDF or Plain Text. Maximum file size: 2MB or 2097KB. 

If you abandon the survey before it is completed, you will not be able to return to complete it. We recommend having your resume and cover letter ready and saved within the same document prior to starting the application process. Our team is small and we are unable to provide technical assistance. Please refer to the FAQ below for more information. 



Q: Can I submit my application and resume via email or mail?

A: We can accept applications via the website linked above only. 


Q: I uploaded the wrong file, can I email you the correct one for my application?

A: Sorry, we are unable to change your information once it has been submitted, however, you can try submitting a new application.


Q: Can you confirm that you received my application? 

A: We received your application if you reached the screen that reads: "Culture Index, Survey Complete."  


Q: When will you be scheduling interviews? 

A: We plan to schedule interviews in June.


Q: What if I have a question not covered here? 

A: You may contact: [email protected] to report a problem or if you have an urgent question not covered here. Please note our team is small and we receive hundreds of emails each week and are not able to provide additional technical assistance related to the application process. 


50% Complete

Just one more step...